What if...
Pick the scenario closest to yours. Each page gives you the next-hour and next-week actions, the templates and tools to use, and where to escalate.
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Tax & HMRC
Cannot afford my January tax bill: what to do now
Self Assessment bill due and no money to pay? Here is how Time to Pay works, what HMRC asks on the phone, and when to call TaxAid first.
HMRC sent me a letter about my Uber or Deliveroo income
Got a nudge letter from HMRC about platform income? Do not ignore it. Here is how to respond, correct your returns and cap the penalty.
Account & rights
A customer made a false complaint against me: fight back
Customer lied to get you in trouble? Here is how to use dashcam, GPS and platform data to clear your name before the account gets cut.
Amazon Flex dropped me to At Risk: how to save your account
Flex standing dropped to At Risk or you got a deactivation email? Here is how to appeal, what evidence Amazon actually reads, and who to email.
Deliveroo terminated my Supplier Agreement: what to do now
Deliveroo ended your Supplier Agreement? Here is how to request a review that actually gets read, and when to call GMB for help.
My visa expires next month: what happens to my gig work
Visa ending soon? Here is how platforms handle right-to-work rechecks, what happens to your account, and when to get regulated advice.
Uber docked my waiting time: how to claim the shortfall
Your Uber holiday pay looks tiny? ADCU research shows many Uber drivers are short on holiday pay. Here is how to check and claim what you are owed.
Uber facial recognition flagged me: how to get reinstated
Locked out by a photo check that got you wrong? Here is how to appeal, what data to demand, and why unions have won these before.
Uber just deactivated me today: what to do right now
Uber cut off your account today? Calm, clear steps for the next hour, the next week, and how to protect your right to appeal in the UK.
Vehicle & finance
Income, sickness & benefits
Broken wrist, off 10 weeks, no sick pay: the real plan
Self-employed and off with an injury? No SSP, but ESA, UC and MIF switch-off can save you. Here is the week-by-week plan.
Pregnant and still driving or riding: what you actually need to know
Pregnant and worried about telling the app? You do not have to. Here is the money plan, the safety plan, and when to stop.
Safety & assault
A passenger assaulted me: get safe, then get it recorded
Attacked by a passenger or customer? Safety first, then police, platform and claim. Here is the order of moves that protects you.
I had an accident while working: who pays and what to do
Crashed or injured while logged in? Here is who insures what, the 72-hour rule on evidence, and why you do not claim against the app.
Someone opened or used a gig account in my name: what to do
Partner, flatmate or stranger used your name on a gig app? Here is how to reclaim the account, protect your visa and safety, and get police help.